TowLynk

Overview

TowLynk

TowLynk is a roadside assistance platform designed specifically for trailer and hauler owners. It connects stranded trailer owners with qualified service providers through a mobile application, offering real-time job matching, live GPS tracking, and secure escrow-based payments.

Industry:

Transportation, Roadside Services

Services Provided:

UI/UX design

Cross-platform MVP development

Firebase backend setup

Real-time GPS tracking

Stripe escrow integration

Radius-based job matching

Admin panel development

Push notification system

Google Maps integration

App Store deployment support

Project Scope & Requirements

Design and build a full MVP mobile platform connecting trailer owners with qualified service providers through real-time matching, tracking, and secure payments.

Three-sided system (Owner, Provider, Admin)

Trailer-specific job request flow

Real-time provider matching by radius

Investor-ready MVP for pilot programs

Secure escrow-based payments

Live GPS tracking

Design & Implementation

We followed a structured, end-to-end process to deliver a scalable MVP.

Requirements gathering and system architecture

Figma wireframes for Owner, Provider, and Admin panels

Mobile app build with backend and payment integration

End-to-end testing of job flow, tracking, and payments

App builds, admin panel deployment, and documentation

Challenges Faced

Trailer and hauler owners face roadside issues that standard car-focused platforms are not built to handle. The challenge was to create a dedicated three-sided platform that could connect owners with specialised providers, support radius-based matching, enable live GPS tracking, and manage secure escrow payments within a seamless mobile experience.

No dedicated trailer roadside platform

Difficult provider discovery nearby

Need for real-time job visibility

Complex escrow payment workflow

Multi-role user management challenge

Investor-ready MVP expectations

Key Features

We designed and developed a complete three-sided mobile platform for trailer roadside assistance. The system connects owners with specialised providers, tracks jobs in real time, and manages payments securely, all within a single, easy-to-use app.

01.

Seamless multi-role experience: Owner, Provider, Admin

02.

Smart job matching based on provider proximity

03.

Secure payments with automated escrow release

04.

Integrated mapping and routing

We really appreciate everything that you have done.

Dana Pettaway, Founder - TowLynk

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